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SUMMARY OF QUALIFICATIONS
Friendly, dependable, mature, intelligent, and organized. Strong writing and communication skills. Willingness to adapt and learn. Computer proficiency. Knowledge of Spanish and Portuguese.
EDUCATION
University of California, Santa Barbara, Santa Barbara, CA
Three-year Graduate
Major in Global and International Studies
Minor in Professional Writing for Business Communication
Date of Graduation: June 2009
Cumulative GPA: 3.5
EMPLOYMENT HISTORY
Technical Writing Contractor, Direct Relief International, Goleta, CA
September 2009-current
- Serve as Documentation Team Lead for SAP Project
- Create technical documentation on hundreds of business processes across the organization in SAP and other computer applications
Cashier, Michaels Arts and Crafts, Goleta, CA
October 2008-November 2009
- Complete up to $3,000 in sales transactions each shift
- Assist customers with locating and transporting items
Technical Writing Intern, Direct Relief International, Santa Barbara, CA
March 2009-June 2009
- Work with subject matter experts to create instructional documentation
- Edit and complete instructional documentation for applicable computer programs
Writing Intern, UCSB Sustainability, Santa Barbara, CA
April 2009-June 2009
- Create promotional material for use on and around UCSB campus
- Edit and contribute news stories to the bi-monthly newsletter
Public Relations Intern, Media Pitchers, Santa Barbara, CA
October 2008-December 2008
- Pitched story ideas to dozens of media reporters and editors each shift
- Assisted with planning and brainstorming of start-up business
Cashier, Javans, Goleta, CA
March 2007-June 2008
- Completed up to 200 cash and credit transactions per shift
- Helped prepare variety of foods to satisfaction of customers
Receptionist, Woodbridge Glass and Werner Systems, Tustin, CA
August 2006-September 2006
- Answered and coordinated over 200 phone calls per day
- Used Broderbund Print Shop to create appealing monthly company newsletters
SKILLS
Completion of six courses in professional business writing
- Writing for Global Studies
- Writing for Business and Economics
- Writing for Environmental Studies
- Professional Communication for Marketing
- Writing Minor Capstone A
- Writing Minor Capstone B
Working knowledge of Spanish and Portuguese
- Four years of Spanish classes
- Two years of Portuguese classes
Experience and skill with computer software
- MS Word 2007
- MS PowerPoint 2007
- MS Excel 2007
- MS Publisher 2003
- Adobe PageMaker
- Broderbund Print Shop
- Macromedia Dreamweaver 8
- RWD Info Pak
->See my writing samples
